Free & personalized assistance service is available on request at least 24 hours before your scheduled departure. Please book your assistance.
Stations |
The welcome point is located: |
---|---|
Aalst |
In the waiting area |
Aarschot |
In the waiting area |
Andenne |
Platform 1 |
Ans |
Platform 1 |
Antwerpen-Centraal |
On the ground floor, at the Stad Antwerpen Information stand |
Arlon |
Platform 1 |
Ath |
Platform 1 |
Beauraing |
Platform 1 |
Bertrix |
Platform 1 |
Blankenberge |
At the bottom of the slope |
Boom |
Front of the station |
Braine-l’Alleud |
Platform 1 |
Braine-le-Comte |
In the waiting area (near the ticket counter) |
Brugge |
In the waiting area |
Brussels Airport - Zaventem | At the ticket counter |
Bruxelles-Central |
At the ticket counter |
Bruxelles-Luxembourg |
Station concourse opposite the main entrance |
Bruxelles-Midi |
Rue de France exit and Travelcenter national entrance |
Bruxelles-Nord |
At the information booth |
Bruxelles-Schuman | At the ticket counter |
Charleroi-Sud |
Platform 1 |
Ciney |
Front of the station |
De Panne |
In the waiting area |
De Pinte |
Front of the station |
Deinze |
In the underpass |
Denderleeuw |
In the waiting area |
Dendermonde |
Platform 1 |
Diest |
Platform 1 |
Diksmuide |
Platform 1 |
Dinant |
Platform 1 at the inclined plane |
Eeklo |
Front of the station |
Enghien |
Platform 1, Ath side, in the corner of the wall with the containers |
Essen |
In the waiting area |
Eupen |
Front of the station |
Flémalle-Haute |
Platform 1 |
Fleurus |
On the left near the entrance to the waiting room |
Geel |
Platform 1 |
Gembloux |
In the waiting area |
Genk |
In the underpass |
Gent-Dampoort |
In the corridor leading to the platforms |
Gent-Sint-Pieters |
In the Kloostergang, opposite the Travel centre |
Geraardsbergen |
Platform 1 |
Gouvy |
In the waiting area |
Haacht |
At the main intrance |
Halle |
In the waiting area |
Hasselt |
Platform 1 |
Heist-op-den-Berg |
Outside the entrance, next to the automatic ticket machine |
Herentals |
In the waiting area |
Huy |
In the waiting area |
Ieper |
In the waiting area |
Izegem |
At the side entrance |
Jambes |
Next to the entrance to the waiting room |
Jemelle |
Platform 1 |
Kapellen |
Platform 1 |
Knokke |
On the left of the station, next to the automatic ticket machine |
Koksijde |
In the entryway |
Kontich |
In the waiting area |
Kortemark |
Platform 1, Lichtervelde side |
Kortrijk |
In the waiting area |
Kwatrecht |
In the underpass |
La Louvière-Sud |
Side platform 1 |
Landegem |
In the underpass |
Landen |
In the waiting area |
Lede |
Platform 1 on the right of the automatic ticket machine |
Leuven |
At the ticket counter |
Leuze |
Platform 1 |
Libramont |
Platform 1 |
Lichtervelde |
At the ticket counter |
Liège-Guillemins |
Buffet and Travel centre access |
Lier |
On the left of the station building |
Lobbes |
Platform 1 |
Lokeren |
In the underpass |
Louvain-La-Neuve-Université |
Oustide |
Luttre |
Platform 1 |
Marbehan |
Platform 1 |
Mariembourg |
In the waiting area |
Marloie |
Platform 1 |
Mechelen |
In the waiting area |
Menen |
Platform 1 |
Mol |
At the main entrance |
Mons |
Road level, at the beginning of the metal footbridge |
Mouscron |
Platform 1 |
Namur |
Main entrance side city, at the elevators |
Neerpelt |
Platform 1 |
Ninove |
Covered underpass to platform 1 |
Nivelles |
Left hand side of the station |
Noorderkempen |
Station access, next to the car park |
Oostende |
6.00 h - 22.00 h: At the left luggage desk 22.00 h - 6.00 h: at the platform with the stationmaster |
Ottignies |
In the waiting area |
Oudenaarde |
In the waiting area |
Poperinge |
Platform 1 |
Puurs |
Platform 1 |
Rivage |
In the waiting area |
Roeselare |
In the waiting area (near the ticket counter) |
Ronse |
Platform 1 |
Saint-Ghislain |
Platform 1 |
Sint-Niklaas |
In the waiting area |
Sint-Truiden |
Platform 1 |
Spa |
Platform 1 |
Tamines |
Platform 1 |
Tielt |
Platform 1 |
Tienen |
Platform 1 |
Tongeren |
Platform 1 |
Torhout |
Platform 1 |
Tournai |
Underpass Mouscron side |
Turnhout |
Platform 1 |
Verviers-Central |
In the waiting area (near the ticket counter) |
Veurne |
Platform 1 De Panne side |
Vielsalm |
Platform 1 |
Virton |
Platform 1 |
Walcourt |
Front of the station |
Waremme |
Platform 1 |
Welkenraedt |
Platform 1 |
Wetteren |
Platform 1, Gent side |
Zottegem |
Platform 1 |
17 stations work with local taxi companies to transport reduced mobility passengers from station that do not offer assistance to ones that do.
Please book your assistance.
Stations | The information point is located: |
---|---|
Blaton | On the left side of the station (near the bicycle racks) |
Burst | On platform 1 (near the flower bed, past the station building) |
Ede | On the left side of the station (near the bicycle racks) |
Erembodegem | Besides the entrance door to the waiting area (under the canopy) |
Haaltert | At the shelter on platform 2 (parking) |
Herzele | Beside the entrance door to the waiting area (under the canopy) |
Liedekerke | On the left side of the station (near the car park and bicycle racks) |
Lierde | Beside the entrance door to the waiting area (under the canopy) |
Lommel | Outside the station building (platform side, under the awning) |
Peruwelz | On the left side of the station (near the market hall) |
Quaregnon | At the main entrance of the station (near the subway) |
Quévy | On the left side of the station (near the public toilets) |
Quiévrain | On the left side of the station (near the ticket counter container units) |
Scheldewindeke | At the brick shelter on platform 2 |
Ternat | Beside the entrance door to the waiting area (under the canopy) |
Zeebrugge-strand* | At the front of the station building (through the entrance) |
Zele | Beside the entrance door to the waiting area (under the canopy) |