Terms of use Ticket Preferential Reimbursement*

Back to page on Preferential reimbursement

Sales channels
  • Online (PDF, eID and SMS)
  • Ticket counter
  • Dispenser
  • On the train (On-board Fare applicable)

Simply present your eID card to the member of staff. He or she will then enter your national register number to connect to the Crossroads Bank. If it is not possible to connect to the Crossroads Bank, you will need to ask your health insurance provider for a certificate (valid for 3 months).
You can buy tickets via all available channels, but you have to be able to show your discount card.

Target group
Travelers with a special discount card
Area of validity
Journey between 2 Belgian stations/stops, not including border stations
Period of validity
Validation for 1 year (65+: validation for 5 years)
Discounts 50% discount on the price of a standard ticket in 2nd class. The discount applies only to the amount of the standard price of single tickets exceeding fixed payment of € 0.9965 (in 2nd class, 1st class: x 1.54).
Surcharges Diabolo surcharge included in the total price. In the case of a round-trip ticket this surcharge is calculated twice. Once for the outward journey and once for the return journey. This is also the case for a ticket VIA Brussels Airport - Zaventem.
Via route
Permitted if you can show your certificate
Class upgrade
Not permitted
Break in journey
Journey extension
Changing route
Only possible if you buy another ticket on the train
Alternative return journey
  • Online tickets are not refundable
  • More info about refunds
In your name
Discount card strictly personal
Transferable Discount card strictly personal
Travel class
Only available in 2nd class
Type journey Single journey or return journey

Back to page on Preferential reimbursement

* Notwithstanding the extreme care we devoted to this information, mistakes for which we cannot accept responsibility may have crept in. Should there be a discrepancy, the valid conditions are as indicated in the Terms and Conditions for Transport of NMBS/SNCB.

Cookie Policy

By using the NMBS/SNCB website you consent to the use of cookies in accordance with our cookie policy. For more information about the cookies we use and manage, please read our full cookie policy.